Member Stories

I have been a customer of ActiveCare since the company began as Mobile PAL, a name that truly became my Pal. A few of my most memorable experiences with your company have left me with a deep gratitude that will never be forgotten. One day as I was traveling on the interstate, I had a flat tire. I was worried because where my car came to a stop was a location that did not give me very much space to work on the tire. My Mobile PAL was activated and your team called for roadside assistance. Within a very short time and to my great surprise, the State roadside service arrived and changed my tire for me.

There has been several times that Mobile PAL called my employer for me due to car accidents or mechanical breakdowns I encountered while driving on the interstate. They promptly called Triple A and the problem was quickly solved. They also communicated with my local service center here in Utah, who became a true Pal as well.

The worst scare I had to which Mobile PAL responded swiftly was an accident on my ATV. I was deep in the wilderness and far out of normal cell phone service. Not knowing for sure if help could be called, I activated my Mobile PAL. You can imagine my relief when I heard your Care Team answer the call. They did a great job and called emergency services to my location.

I have yet to find failure in the GPS unit. The personnel at the call center are wonderful, even calling me after accidents or problems to make sure I am safe. They have become my true PAL’s.

Now the company is called ActiveCare. I know they will provide the same quality service I received as a member of Mobile PAL, I’m in good hands. I value the relationship I have built with the caring people at the call center; I will always remember how much they have helped me. It is my hope that I can be a lifetime member of ActiveCare, until my final days. Thank you ActiveCare.

Robert O.